Simon has spent the majority of his working life in the service industry. He grew up in Tasmania and started his career there. Before too long the travel bug took hold and time was spent working in Perth, Melbourne and Central Australia (Uluru) with a few short interludes back in Tasmania along the way.
Having a background in five star hotels an international opportunity arose when he was offered the role of House Manager to the 8th Earl & Countess of Carnarvon at Highclere Castle. Today Highclere is most recognised as the fictional home of Lord & Lady Grantham on the television series Downton Abbey. Eight years were spent in the UK, at Highclere and other private residences, honing his skills in household service and managing stately homes in the English countryside.
In 2011 the pristine wilderness, uninhabitated beaches and fresh air of Tasmania could not be resisted any longer. On returning he immersed himself in the local food and wine scene becoming involved with Harvest Launceston Community Farmer's Market, twice voted Australia's best farmers' market, and Delamere Vineyard a premium sparkling wine producer in the Pipers River region.
The quiet life was short lived, butlers are few and far between in Australia. Still based in Tasmania he shares his time between bushwalking into the ancient forests the island is renowned for, and continuing to offer impeccable service on a freelance basis to select clients throughout Australia. To make an enquiry skip to the contact page here.
tea & Etiquette
Tea & Etiquette is an opportunity to spend some leisurely time with family and friends taking in the splendid tradition of morning or afternoon tea, in the comfort and privacy of your own home. Arriving at your door will be Royal Albert fine bone china cups & saucers, a selection of quality tea; leaves of course, an assortment of delicious sweet and savoury treats, and a butler to provide the impeccable service.
Tea & Etiquette makes hosting a relaxing occasion over tea and dainty cakes effortless, whether it be on the morning of a special someone's wedding day or simply a reunion of long time friendships. Simon presents a discerning, professional service and will happily offer his thoughts on all questions relating to good manners and etiquette!
terms & conditions
Tea & Etiquette (T&E) will arrive at the venue 30 minutes prior the service time. T&E provides a 90 minute service plus on site set up and pack down of all supplied equipment before and after the service period. Tea and a selection of food items, 12 portions per person, will be served plus any additions requested at the time of booking, e.g.; coffee or guest supplied wine. T&E operates within the Launceston area.
T&E requires full pre-payment via the online booking service as confirmation of your reservation. MasterCard or Visa bookings can be made by telephone but will be subject to a 5% surcharge.
CANCELLATIONS & RESCHEDULING
Rescheduling can be completed, subject to availability, without additional charges not less than 5 days prior to the event.
Cancellations not less than 5 days prior to the event: 95% refund to cover bank fees & charges.
Cancellation within 3 -5 days of the event: 45% refund.
Cancellation within 48 hours of the event: rescheduling or refunds will not be offered.
In the event of Tea & Etiquette needing to cancel the event a 100% refund will be provided.
PRIVACY & PERSONAL DETAILS
Your personal information supplied to T&E is used solely for the purpose of the event you are booking. Under no circumstances will it be passed on or utilised for anything other than communication related directly to your event.
questions on tea & etiquette
can alcohol be served?
Yes, while Simon cannot sell or provide alcohol he can certainly serve it. There is a $25 fee for this service which can be selected at the time of booking. Glassware is not provided. Simon holds a Responsible Service of Alcohol certificate and has a duty of care to stop serving alcohol at his discretion should the need arise. Proof of age may also be requested prior to the beginning of this service even if the event is held in a private home.
social media & confidentiality?
Your occasion is yours to capture and share as you wish. Simon is happy to take photos with any phone/camera you provide. He will not take photos or make any recordings of your event with his own phone/camera without your express permission. Conversation among guests at all times remains confidential and Simon is happy to sign an agreement to that effect should you or your business require.
is tea & etiquette only available in private homes?
Tea & Etiquette is available in any setting, private home or corporate office with suitable space for set up, service and access to a power supply.
will Tea & Etiquette travel beyond Launceston?
Absolutely, please contact Simon via email or telephone before making your booking to discuss any additional travel and associated fees that may be incurred.
is tea & etiquette for children?
No, Tea & Etiquette does not offer children's tea parties. Simon appreciates younger family members may be present for your event but at all times the child or children are the responsibility of the parent/guardian.
will geeves arrive at the door?
Simon provides a contemporary style of service and dresses accordingly; shirt, trousers and apron. He will not be arriving in black tie and morning coat. Should your event have a dress code please inform him at the time of booking.
Time has become the one thing many people desire more of... more time to relax, more time to spend with family and friends, more time free from the daily grind... Investing in a private household staff member, even on a short term basis, is an opportunity to recover and savour some of that time. Simon offers a range of services to suit your needs whether that be in your home or assisting you whilst travelling on holiday or business. For further information please make contact via the form below.